Shipping policy
Shipping Policy – Kiehl Skin Lab
Kiehl Skin Lab
402 Stuyvesant Ave #9, Irvington, NJ 07111, United States
📧 support@kiehlskin.store
| 📞 908-937-5994
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods
Standard Shipping: 3–7 business days — $4.99
Express Shipping: 2–3 business days — $9.99
Free Shipping: Orders over $50
A tracking number will be provided via email once the order has been shipped.
Shipping Area
We currently ship within the United States only.
Liability Disclaimer
Kiehl Skin Lab is not responsible for delays caused by carriers or incorrect shipping information provided by customers.
Delivery Issues
Customers must contact us within 48 hours of delivery for any issues related to lost, delayed, damaged, or incorrect items.
Contact Information
📧 support@kiehlskin.store